Terms & Conditions

1. Introduction

Er und Sie ("we", "us") provides this website (the "Site") and related services in accordance with the following Terms of Use and Service ("ToS") and any additional policies posted on the Site. Please read these terms carefully before placing any orders on www.erundsie.com. We recommend keeping a copy for future reference.

Er und Sie is a trading name of GIM International GmbH, a company registered in Germany under registration number Amtsgericht Schweinfurt HRB 9200.
Registered Address: Hans-Böckler-Straße 2, 97447 Gerolzhofen, Germany
VAT Number: DE365051689
Customer Service:  info@erundsie.com

Please also review our Privacy Policy and Returns Policy as they form part of these ToS. If you are under the age of 16, please ensure that a parent or legal guardian has reviewed our policies before you register or use this Site. We reserve the right to only accept orders from customers aged 18 or older.

We may update the ToS from time to time. Continued use of the Site after changes implies acceptance. Changes will not affect existing orders unless legally required.

2. Orders

All orders are subject to availability and confirmation of payment. Items in your shopping cart are not reserved until checkout is completed.

We only sell products that are in stock and ready to ship from our warehouse in Germany.

3. Payment

We accept payments via secure gateways (e.g., Shopify Payments, PayPal). Accepted payment methods include Visa, MasterCard, American Express, and other major debit/credit cards.

You confirm that the card being used is yours or that you are authorized by the cardholder. All payments are subject to authorization by the card issuer. If payment is declined, we cannot be held liable for any delay or non-delivery.

We take reasonable steps to secure your payment and order data. However, we are not liable for any unauthorized access unless due to our own negligence.

4. Intellectual Property Rights

All content on this Site, including text, images, product designs, and branding, is protected by German and international intellectual property laws. You may not reproduce, copy, or distribute any content without our prior written permission.

You may view content for personal, non-commercial use only.

5. Returns Policy

Please refer to our Shipping & Returns section for detailed information about returning or exchanging items.

6. Registration

To use certain features, you may be required to create an account. You must provide accurate, current, and complete information. Please notify us of any changes to your data.

You are responsible for keeping your account details confidential. Notify us immediately if you suspect unauthorized access.

See our Privacy Policy for more information on how we use and protect your data.

7. Eligibility to Purchase

By placing an order, you agree to provide accurate personal and payment details. You confirm that you are legally permitted to use the payment method provided.

We reserve the right to:

  • Refuse orders that do not meet our criteria
  • Limit quantities per customer or address
  • Conduct identity or fraud checks where necessary

By ordering from us, you authorize us to perform verification steps when necessary.

8. Acceptance of Your Order

Your order is accepted once payment has been approved and the items are dispatched. We may refuse or cancel an order for reasons including (but not limited to):

  • Payment authorization failure
  • Product unavailability
  • Shipping restrictions
  • Errors in product information or pricing
  • Non-compliance with our terms

In such cases, we will inform you promptly and refund any payments made.

9. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the Federal Republic of Germany.
Any disputes arising from or relating to these terms shall be subject to the non-exclusive jurisdiction of the courts in Germany.